Refreshing Times Counseling Center

FAQ

What areas are you able to help in?

Marriage Counseling,
PTSD
Depression
Anxiety
Eating Disorders
Crisis Intervention/ Trauma
Coaching
Group Counseling
Spiritual Counseling
Blended Family
Family Counseling
Individual Counseling
Women's Struggles
Pastoral Counseling

Do you currently accept health insurance?

At the moment we do not accept health insurance. If you would like an itemized receipt after your appointments so that you may file with your insurance company we are more than happy to provide you with that!

Are virtual sessions available due to COVID-19?

Absolutely! If you would rather have your appointment virtually we offer appointments over Zoom.

I'm a new patient, what information will you need from me prior to my first appointment?

Prior to your first appointment each person attending the session will need to complete an intake form and provide a copy of their ID. For minors, parents will complete a child intake form for each child attending.

On the day that you schedule your first appointment you will pay half the session price to hold your appointment time and complete the second part of your payment the day you are seen for your first appointment.

Please note that your deposit is refundable if you need to cancel or reschedule your appointment as long as it is done 24 hours prior to your appointment.

What does your availability usually look like?

We typically have same day and/or same week availability although this cannot be promised. Our evening and Saturday appointments typically schedule about two weeks out. Contact us to check our availability today!

Will the price of my appointment change if I want my spouse or child to join?

The price of your appointment will always stay the same no matter the number of people attending your appointment. The price will only change if you decide to schedule for a longer period of time.

I want to come in for an appointment but I am not religious, can I still come?

You are absolutely welcome to come in for an appointment! On our intake form there is a section that will ask you if you would like scripture/prayer incorporated in your session. You can simply circle 'NO' when prompted. Our overall goal is to see everyone live a joyful and fulfilling life. We have no intentions of changing your religion or beliefs.

I have more questions, who should I direct my questions to?

Our front desk staff is available and ready to answer all your questions! Please give us call at (214) 742-0900 or send us an email at frontdesk@refreshingtimescounselingcenter.com

We look forward to hearing from you!